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85% Faster. 50% Fewer Errors. 100% in Sync.
How FirstCall Cut Processing Time by 85% with Pivotly's Solution
FirstCall didn't need a massive, multi-year overhaul. They needed to solve their most painful problem, fast. Here’s a how they targeted their manual email process and transformed their efficiency.
The Challenge
The team's biggest bottleneck was a manual copy-and-paste email process that wasted hours and created unprofessional, error-prone communication.
The Solution
They used Pivotly to Connect to their inboxes, Prompt AI to automatically draft the dispatch, and Jump the formatted message to an agent for immediate approval.
The Results
The new workflow delivered an 85% reduction in email processing time, saving agents hours of weekly work while achieving 100% professional consistency in all communications.
Book a Free Assessment
Schedule a live, personalized demo of Pivotly Connect, and we’ll show you exactly how a shared data layer can bring stability, speed, and scale to your operations.
What to Expect in Your Strategy Session
This is a working session, not a sales pitch. We'll get straight to the point and you'll walk away with a clear, actionable plan.
Mapping the mess:
A deep dive into your current "spaghetti" architecture to pinpoint your single biggest point of pain and its true cost to your business.
Designing the fix:
Architecting a shared data model for your operations, showing you how a live data layer simplifies your systems and unlocks capabilities.
Defining the first win:
Identifying a high-impact, quick-win project (automating a key workflow or launching a dashboard) to prove ROI in weeks, not years.
What Our Clients Say About Us:
